| Catalog Number |
200-074-401 |
| Medical Device Problem Codes |
Fracture (1260); Appropriate Device Problem Term/Code Not Available (3191)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/11/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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3191 (a27) - appropriate term/code not available: "opening causing substantial loss of material after thawing".
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Event or Problem Description
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The customer reported a cryomacs freezing bag 250 that broke upon tank removal.The customer provided pictures and a filled in questionnaire.According to the questionnaire the following investigation and statements could be made: the event was observed on removal from tank; the customer did not use a metal cassette for freezing or for storage; a controlled rate freezer was not used; an overwrap bag was not used for freezing; the filling volume was 67 ml (30 - 70 ml are recommended); the freezing bag was stored in the liquid phase of ln2 and placed in vapor phase prior to removal from storage tank.According to the pictures the cryomacs freezing bag cracked over the entire bag.The crack pattern indicates that it started from one spot and spread over the entire area.For the cryomacs freezing bag 250 batch 7220400221 no deviation concerning the manufacturing process occurred.No anomalies occurred during the process.The issue is likely caused by physical stress, e.G.Mechanical impact in combination with an improper user handling during the freezing procedure.There are several deviations from the recommended freezing procedure.According to the questionnaire neither a metal cassette nor an overwrap bag was used for freezing and for storage.As well a controlled rate freezer was not use.The cryomacs freezing bags are very sensitive when frozen and it is strongly recommended to freeze the cryomacs freezing bags according to the recommended freezing procedure.The crack pattern indicates that it started from one spot and spread over the entire area.This possibly indicates the presence of an air bubble at this point.Air should absolutely be avoided in the welded cryomacs freezing bag as it will expand after the freezing process and may cause a bag breakage.The complaint rate for this failure for this lot is low with (b)(4).
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Search Alerts/Recalls
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