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One opened phaco tip in a wrench, in a blister was received.Sample was visually inspected and found to be nonconforming, threads were damaged.Slivers and nicks were observed on the threads.Wear observed on threads, back of flange, and nut corners consistent with threading on handpiece.The phaco tip threads were then functionally tested and were found to be nonconforming, as the tip would not fully thread on gage.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The complaint evaluation confirms that the tip would not be able to be threaded on a handpiece due to the threads were damaged.Since the product was returned opened, how and when the phaco threads became damaged cannot be determined from this evaluation and the root cause cannot be determined.Most likely cause for the damage is handling during threading.The exact root cause for the screw did not fit before surgery is unknown; therefore specific action with regards to this complaint cannot be taken.All phaco tips are 100% visually inspected by trained operators using 30x magnification during the manufacturing process.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
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