| Model Number |
110135080 |
| Medical Device Problem Code |
Device Misassembled During Manufacturing /Shipping (2912)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Sample is not available for return.Argon is investigating this event and a follow-up report will be submitted upon investigation completion.
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Event or Problem Description
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Worker guidewire is packed with the wrong end at the start position.A huge risk because the end of the wire is hard/sharp, because of backorder of this article number, the customer chose to keep the boxes until a new delivery.
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Event or Problem Description
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Worker guidewire is packed with the wrong end at the start position.A huge risk because the end of the wire is hard/sharp, because of backorder of this article number, the customer chose to keep the boxes until a new delivery.
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Additional Manufacturer Narrative
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A review of the manufacturing and inspection records for this lot was conducted, and no deviations or non-conformances were recorded relating to this issue.There was no photographic or physical evidence returned by the customer that would have allowed an investigation to take place.However, the complaint is regarding a confirmed issue produced within the same lot number.The guidewires are loaded by hand in the dispensers prior to the tray forming process.The incorrect guidewire orientation was not detected during packaging or final inspections before boxing.Because the root cause was found to be operator related, the area supervisor was made aware of the issue and retraining was provided to the operators.Argon will continue to monitor for recurrence.
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Additional Manufacturer Narrative
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This report contains corrected initial reporter information.Initial report submitted had incorrect information.
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Event or Problem Description
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Worker guidewire is packed with the wrong end at the start position.A huge risk because the end of the wire is hard/sharp, because of backorder of this article number, the customer chose to keep the boxes until a new delivery.
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Additional Manufacturer Narrative
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Corrected information provided in d4 and g4 due to an error in the previous mdr.
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Search Alerts/Recalls
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