| Model Number |
N/A |
| Medical Device Problem Codes |
Unsealed Device Packaging (1444); Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/20/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: japan h3: customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.H3 other text : not returned.
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Event or Problem Description
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It was reported by the distributorship that the products were found to be nonconforming, as the sterility of the packaging was damaged.Attempts have been made and there is no further information at this time.
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Additional Manufacturer Narrative
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(b)(4).Reported event was confirmed as visual evaluation of the returned product and provided photos found damage to the blister tyvek.The sterility has been breached.This complaint has been confirmed by review of the returned product and provided photo.Device history record was reviewed and no discrepancies relevant to the reported event were found.The condition of the device when it left zimmer biomet is considered non-conforming to specification.The root cause of the reported event can be attributed to packaging operator not following the work instructions provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information available at the time of this report.
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Additional Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional and/or corrected information.The following sections were updated: b4, g3, g6, h2, h11.The following sections were corrected: d4.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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