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The customer reported to olympus that the inner sheath, long, was broken.The device was returned for evaluation and during the evaluation the following reportable malfunction was found: the ceramic tip was cracked.There were no reports of patient harm.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.
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The device was returned to olympus for evaluation, and the customer¿s allegation was confirmed.The evaluation found the following reportable issues: the ceramic tip was cracked.The following non-reportable malfunctions were found during the device evaluation: the insulation beak 24 ch., the seals and the handle parts were all worn out and needed replaced.The investigation is ongoing and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the likely cause of the reported event is due to the following: thermo-mechanical fatigue, wear and tear, improper handling (impact, shock).As a general note, cracks on the insulation material are mostly not visible, making visual inspection difficult.The event can be detected by following the instructions for use (ifu) section which state: ¿warning infection control risk: properly reprocess the product before first and each subsequent use following the instructions in this manual and in the system guide endoscopy.Improper and/or incomplete reprocessing can cause infection of the patient and/or medical personnel.4.1 inspection and testing inspecting the product: visually inspect the product.Make sure that it has: no corrosion, no dents, no scratches.Ceramic insulation at distal end: visually inspect the ceramic insulation at the sheath¿s distal end before each use.Do not use the instrument in case of damage (e.G.Cracks, fractures).Warning risk of injury: impact, fall, shock, or similar stress can damage the ceramic insulation at the sheath¿s distal end.Damaged instruments can cause injuries to the patient and/or user.Do not use the instrument if damaged.Damaged product: if the product is damaged or does not function properly, contact an olympus representative or an authorized service center.¿ if additional information becomes available, this report will be supplemented accordingly.Olympus will continue to monitor field performance for this device.
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