| Model Number |
80014-001 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/20/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Service error code was received on the customer support helpline queue.There was no patient injury or adverse event.However, the service required event code indicates a wcd system issue that if it were to recur could result in the wcd failing to provide needed therapy.
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Additional Manufacturer Narrative
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Device evaluation of the alleged malfunction required retrieval of the device from the patient; return to the contract manufacturer for decontamination, inspection and initial safety and performance testing.Returned therapy cable passed weight, safety, and eit.The returned monitor was tested and passed both isl (safety) and eit (performance) testing.The returned device passed all field return tests and inspections.The reported condition was not able to be replicated.There is no indication of a product malfunction.Will continue to trend for future occurrences.
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Search Alerts/Recalls
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