| Catalog Number |
07398000160 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/29/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer serial number is (b)(6).The field service engineer (fse) ran a 21 cup precision test and mechanical and performance checks successfully.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys troponin t hs assay results for 1 patient sample on a cobas e 411 immunoassay analyzer.The initial troponin result was 14.87 ng/l.Another sample was collected from the patient that gave a result of 66.41 ng/l which prompted the customer to repeat the previous sample.The initial sample was repeated and the result was 66.92 ng/l.The repeat result was deemed correct.
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Additional Manufacturer Narrative
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Calibration was last performed on (b)(6) 2023.The calibration and qc recovery data provided was acceptable.The alarm trace did not contain a conspicuous event.No product problem was identified.The root cause of the event was found to be consistent with pre-analytical sample handling issues.
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Search Alerts/Recalls
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