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(b)(4) this report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.H6 component code: g07002 device not returned attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.The following information was requested, but unavailable: when did the needle detach/pull off from the suture (in the package, during removal from the package, during handling before use on patient or during use on the patient)? a manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Related medwatch reports: 2210968-2023-08159.
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S/w version = unknown.Retainer ring = black.Case type = ngp.Patient returned pump for an alleged flashing medtronic logo, e/a alarm unspecified, pump error 35, critical pump error (open book image) and exposed to moisture observed on (b)(6) 2023.Pump received with flashing medtronic logo.Unable to perform the displacement test, rewind test, prime/seating test, basic occlusion test, force sensor test, occlusion test, sleep current test, active current test and self test due to flashing medtronic logo.Unable to download history files and traces using thump due to flashing medtronic logo.Pump was cut open to perform visual inspection and found moisture damage on the pcba 1, pcba 2, force sensor, motor and keypad flex tail.Test p-cap and reservoir locked properly into reservoir compartment during testing.The following were noted during visual inspection: cracked case corner of the belt clip rails near the battery compartment, cracked battery tube threads, broken belt clip rails, pillowing keypad overlay and cracked select button keypad overlay.Flashing medtronic logo was confirmed during analysis due to moisture damage on the electronic assembly.Pump failed to download history files and traces due to moisture damage on the electronic assembly.Exposed to moisture confirmed on pcba 1, pcba 2, force sensor, motor and keypad flex tail.Unable to confirm pump error 35 and critical pump error (open book image) due to flashing medtronic logo.E/a alarm unspecified confirmed due to flashing medtronic logo.Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.
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