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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.The device was returned to olympus for inspection, and the customer's complaint was confirmed.The basket was sent in an open condition.The support wire was sticking out from the distal end of the coil sheath.The material of the loop that is usually placed inside the coil sheath was sticking out from the coil sheath.The support wire was caught and the basket could not be closed.Once the support wire was back in the coil sheath, the basket could be opened and closed.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the support wire was sticking out from the coil sheath and could not be retracted into the coil sheath properly.This caused the basket wire and the support wire to interfere with each other due to the shape of the deformed basket wire.According to the confirmation result and similar investigation result, only the basket wire was retracted into the coil sheath when the control grip was pulled.Since the support wire did not retract into the coil sheath, it was sticking out from the coil sheath.The following factors can be considered as the cause for only the support wire was not retracted into the coil sheath: ·the sheath near the support wire (form of a loop) was excessively angulated.·the support wire which protruded from the coil sheath was excessively angulated.However, the exact cause of the reported evet could not be determined.The event can be detected/prevented by following the instructions for use which state: "- never use excessive force to operate the instrument.This could damage the instrument.- repetition of stone retrieval will deform and/or deteriorate this instrument: deformation and/or deterioration may make it difficult to retrieve a stone or could cause the basket with stone engaged to become impacted in the body.If stone retrieval needs to be repeated in a single case, be sure to inspect the action and the appearance before each retrieval.Stop use if any abnormality (e.G., basket wire is cut or sheath is bent, etc.) is detected during the inspection.- do not open or close the basket while the forceps elevator of the endoscope is up.Otherwise, the support wire may form a loop.Do not withdraw the instrument from the bile duct while a loop is formed by the support wire.Otherwise, the looped distal end could damage the inside of the bile duct and cause mucosal injury.If a loop of support wire is observed, lower the forceps elevator and open/close the basket." olympus will continue to monitor field performance for this device.
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