| Model Number |
FRX500S14 |
| Medical Device Problem Code |
Corroded (1131)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/26/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A device was returned to a third-party repair center for service.The device was not in patient use.During the service evaluation of the device, the third-party repair center visually inspected the device and found corrosion on the power supply connectors.The device was not able to power up.There was no report of patient or user harm or injury.The manufacturer is submitting a final report at this time.
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Additional Manufacturer Narrative
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H3 other text : sent to a third-party service center.
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Additional Manufacturer Narrative
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A device was returned to a third-party repair center for service.The device was not in patient use.During the service evaluation of the device, the third-party repair center visually inspected the device and found corrosion on the power supply connectors.The device was not able to power up.There was no report of patient or user harm or injury.The manufacturer is submitting a final report at this time.Analysis of past events has not indicated an adverse event has occurred due to corrosion.Review of the risk file indicates the potential for a serious adverse event occurring as a result of this incident is unlikely.Additionally, the risk file indicates that corrosion will not substantially affect the performance of the device.This complaint is considered not reportable.
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Additional Manufacturer Narrative
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The udi in section d4 was previously reported in the incorrect format.The udi information has been updated to the correct format.
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Search Alerts/Recalls
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