| Model Number |
106130-22 |
| Medical Device Problem Code |
Patient-Device Incompatibility (2682)
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| Health Effect - Clinical Code |
Skin Inflammation/ Irritation (4545)
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that the patient experienced irritation and a rash after 2 days of treating with the 63b electrodes.The patient further advised that she did not conduct the time test when changing to the 63b electrodes.The customer service representative advised to conduct the time test and report back to customer service if there are any issues.The patient stated the 63b electrodes also caused a rash.The patient saw the doctor and was prescribed a cream for the irritation.The doctor told her to call zimvie.The patient stated she told the doctor she was going to let her skin heal and try again.The patient stated she wore 63b electrodes for one hour the first day and two hours the next day.The patient stated her skin immediately was irritated.The patient was advised by a zimvie customer service representative to stop wearing the electrodes until her skin completely healed.
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Additional Manufacturer Narrative
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Without a product return, no product evaluation is able to be conducted.The lot number is unknown; therefore the device history records are unable to be reviewed.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow-up report will be sent.
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Additional Manufacturer Narrative
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Corrections - b2: required intervention, b4 date of this report added, b5: updated the product was not returned for evaluation, d3 manufacturer email address, g1: contact office and manufacturer site, g6 type of report, h6 method.Additional information - d4: lot number, h4: device manufacture date, h6: investigation type, findings, and conclusions, h10: additional narrative, h11.This follow-up report is being submitted to relay additional and corrected information.The device was not returned to highridge medical for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was reviewed, and no discrepancies related to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Highridge medical will continue to monitor for trends.
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Event or Problem Description
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It was reported that the patient experienced irritation and a rash after 2 days of treating with the 63b electrodes.The patient further advised that she did not conduct the time test when changing to the 63b electrodes.The customer service representative advised to conduct the time test and report back to customer service if there are any issues.The patient stated the 63b electrodes also caused a rash.The patient saw the doctor and was prescribed a cream for the irritation.The doctor told her to call zimvie.The patient stated she told the doctor she was going to let her skin heal and try again.The patient stated she wore 63b electrodes for one hour the first day and two hours the next day.The patient stated her skin immediately was irritated.The patient was advised by a zimvie customer service representative to stop wearing the electrodes until her skin completely healed.The 63b electrodes were not returned for evaluation.
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Event or Problem Description
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It was reported that the patient experienced irritation and a rash after 2 days of treating with the 63b electrodes.The patient further advised that she did not conduct the time test when changing to the 63b electrodes.The customer service representative advised to conduct the time test and report back to customer service if there are any issues.The patient stated the 63b electrodes also caused a rash.The patient saw the doctor and was prescribed a cream for the irritation.The doctor told her to call zimvie.The patient stated she told the doctor she was going to let her skin heal and try again.The patient stated she wore 63b electrodes for one hour the first day and two hours the next day.The patient stated her skin immediately was irritated.The patient was advised by a zimvie customer service representative to stop wearing the electrodes until her skin completely healed.The 63b electrodes were not returned for evaluation.
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Additional Manufacturer Narrative
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Udi related data quality updates only - a supplemental report is being submitted to address the discrepancies between fda medwatch form 3500a and gudid.Corrections: d1: brand name, d2a: device common name, d4: model number, d4: expiration date, g4: pma/510(k)#, h4: device manufacture date, h5: labeled for single use.Additional information: b4: date of this report, g3: date received by manufacturer.
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Search Alerts/Recalls
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