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Based on the information provided, which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause of the reported failure of the device is user error, specifically mishandling the device.Device manufacturing date was july 7, 2022.The complaint allegation was not confirmed.The device was not received for evaluation, and no evidence of the failure was provided.
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