| Catalog Number |
1688020122 |
| Medical Device Problem Code |
Poor Quality Image (1408)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/03/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was poor image quality.
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Event or Problem Description
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It was reported that there was poor image quality.
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Additional Manufacturer Narrative
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Alleged failure: the account tied an issue tag to both units and request replacements/ review.[update -the camera and coupler are experiencing glitching during procedures.It has come through spd 2 times with a repair tag becasue i did not catch the issue the first time.The glitching does not occur immediately, only after a few minutes into the case.] the failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Although there was no problem found with the coupler, the probable root cause of the occurrence could be cuts in the camera cable causing issues with the image on the monitor.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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