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Updated: d4 lot #, d9, h3, h6, h10.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of device history record and historical complaints analysis was conducted and no deviations that could have caused or contributed to the reported issue were identified.Based on the results of the investigation, a definitive root cause of the reported damaged cleaning tube preventing connection to the cleaning tank connector issue could not be determined, however, the issue was likely the result of an external load on the cleaning tube due to applied force in the wrong direction, causing damage and making it impossible to connect.The event can be detected/prevented by following the instructions for use which state: 9 preparation and inspection 1.Visually inspect the connecting tube to ensure that there are no cracks, breaks, rips, scratches, attached debris, or other irregularities.2.Move the lock levers of the reprocessor side connector to make sure that they function properly and are not broken.Olympus will continue to monitor field performance for this device.
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