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D6a: implanted date: device was not implanted.D6b: explanted date: device was not explanted.The actual device is not available for return, therefore the details of the actual condition of the sample as was unable to be determined.The retention samples were visually inspected and confirmed free from defects that will affect activation of the safety sheath such as missing tooth, tooth flash, short shot, flash on the sheath, over or under insertion collar to the hub, sheath-collar fitting, and damaged parts.The samples were further evaluated for the sheath activation and deactivation functional test wherein all samples passed.A total of fifty-four (54) complaints were received from the previous two fiscal years to the present for the same issue where the cause was not identified as related to our product or production process.Most of the problems are related to usage particularly due to improper activation (not activating on a hard and flat surface in a quick and firm motion).Simulation through manual sheath activation was conducted on the retention samples.An audible click was heard indicating successful safety activation.The needle is fully engaged under the lock (sheath tooth) and no irregularity during and after activation was encountered that may lead to the complaint.The root cause of the complaint could not be identified to be related to our product or manufacturing process.A review of the product's lot history file revealed no issues that were encountered during the production of the reported lot and the retention samples met the required specifications.Terumo medical products (tmp) (importer) registration no.2243441 is submitting this report on behalf of terumo (philippines) corporation (manufacturer) registration no.3003902955.
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