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Section d3, g1: updated information.Section d1, brand name: corrected.Section d4, model number, catalog number, expiration date, and primary udi number: corrected section h4 - device manufacture date: corrected.Manufacturer's investigation conclusion: the reported event of a driveline power fault alarm was confirmed via analysis of the returned system controller.During testing of the returned system controller (serial number(b)(6)), a driveline power fault alarm activated upon connecting the driveline.The system controller was disassembled to inspect the internal components and no issues were observed.Circuit analysis of the system controller¿s main printed circuit board assembly (pcba) was performed, revealing that one of the components in the driveline circuitry, l54, was damaged; damage to this component would result in the reported event.The damaged main pcba was replaced with a known working main pcba and the issue resolved.The damage to the controller¿s main pcba did not impact the controller¿s ability to operate the pump at the set speed.A log file was submitted and downloaded for review, and data from the reported event date of 12oct2023 was reviewed.The log file captured a driveline power fault alarm from 12:10:00 to 12:37:52 that was associated with a power a broken fault; this is consistent with the damage observed on the controller¿s main pcba.The alarms did not affect the controller¿s ability to operate the pump at the set speed.A manufacturing analysis task was completed to further address the issue with a compromised component (l54) on the system controller¿s main pcba.Per the analysis, the root cause of the driveline power fault alarm was confirmed to be due to damage to inductor l54 and fuse f7 on the main pcba.Damage to these components can occur when there is a voltage surge or sustained over current at the j2 (perc) connector, where the left ventricular assist device connects to the system controller.A supplier corrective action request was initiated and the supplier was notified of the issue.Additionally, an awareness training was conducted for operators at both the abbott manufacturing site and at the supplier¿s manufacturing site.The device history records were reviewed and the records revealed that the heartmate 3 system controller, serial number (b)(6), was manufactured in accordance with manufacturing and qa specifications.Battery inspection data was reviewed for the backup battery, serial number (b)(6), revealing that the battery passed all inspection testing.Heartmate 3 instructions for use (ifu) section 7 ¿ ¿alarms and troubleshooting¿ and heartmate 3 patient handbook section 5 ¿ ¿alarms and troubleshooting¿ cover all alarms (visual and audible), including driveline power fault and controller fault alarms, and the actions to take if the issue does not resolve.The patient handbook and the instructions for use caution the user to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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