| Catalog Number |
04618858190 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/31/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The e411 analyzer serial number was (b)(6).
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Event or Problem Description
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We received an allegation of an increase in positive results for elecsys toxo igm (toxo igm) on a cobas e411 rack system.The customer repeated 24 patient samples that had positive results on the e411 system between jul-2023 and sep-2023 by a different methodology and the results for 9 patient samples were discrepant.Note: the specific results were not provided.In jul-2023: the result for 1 patient sample was positive on the e411 system.The result from a different methodology was negative.In aug-2023: the results for 2 patient samples were positive on the e411 system.The results for both patient samples from a different methodology were negative.In sep-2023: the results for 6 patient samples were positive on the e411 system.The results for the 6 patient samples from a different methodology were negative.For all patient samples, the negative results were believed to be correct.
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Additional Manufacturer Narrative
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Internal investigations determined the reagent performs within specification.The investigation did not identify a product problem.
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Search Alerts/Recalls
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