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Product complaint # (b)(4).H6 component code: g07002 - device not returned.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.Additional information was requested, and the following was obtained via: the initial event indicates there was an issue with a 6/0 suture.However, 2 product codes in each pc were provided of 8706h (size 6/0) and eph8720 (size 5/0) is only 1 suture involved in this event for each patient/pc? was there an issue with both product codes 8706h (with possible lot numbers rlbccq/ sjbkla) and eph8720 for each patient event/pc? or was there an issue with only 1 suture, but it is unknown if the suture was product code was 8706h or eph8720? over the course of 4 weeks there was an issue with both 8706h (with possible lot numbers rlbccq/ sjbkla) and eph8720.The hospital is not able to state during which cases which suture was exactly problematic but both had been raised to me as complaints.Please clarify the issue with the suture: is the exact suture issue known (suture breakage vs.The suture pulling out of the needle)? the exact problem is that the thread snaps, since they are using 5-0, 6-0 and they are non magnetic as soon as that happens it is becoming very difficult to find the needle.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Possible lot: rlbccq/ sjbkla events reported via: 2210968-2023-08459.
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