|
6 cm stricture from mid cbd to thilar ware crossed through the stricture and dilatated with sbdc-6 7 & 9.Then stenting started during repositioning of the stent the catheter got stuck, while pulling back it got stretched, procedure complete with 8cm.Query reply : general questions.1.During the placement.2.Olympus 190 series scope , 4.2 mm channel size.3.Elevator is not used.4.Tracer metro 0.35 cook.5.Na.6.No.7.Mid cbd.8.Not able to deploy the stent.9.Na.10.Na.11.Yes.12.Deployed another stent evo-b.13.Same time.14.Na.15.Na.Stricture information.1.Mid cbd to hilar.Approx 5 cm.2.C bd.3.No.4.Yes.5.Yes.During insertion.1.No damage.2.Yes.3.When the stent crossed across the lesion.During the stent placement.1.Deployment.2.Na.3.No.4.No.5.Yes.6.Yes.
|
|
Device evaluation: the evo-10-11-10-b device of lot number c1881676 involved in this complaint was returned for evaluation, with its original packaging.With the information provided, a physical examination and document-based investigation was conducted.The device related to this occurrence underwent a laboratory evaluation on the 15th november 2023.Refer to ¿returned product ¿ notes¿ section for lab attendance and notes.On evaluation of the device, the following was observed: visual inspection: ¿ white tape observed wrapped on flexor 41cm from white tip.¿ red safety tab not returned.¿ directional button in the recapture position.¿ safety wire still in place.Red shuttle on the 2nd dimple.¿ flexor crumpling observed below zip port and 22cm from white tip.¿ white tip is fully captured within outer sheath.Functional inspection: ¿ handle actuating fine for deployment and recapture.¿ stent deployed with no issued.¿ safety wire removed with no issue and stent released.The white tape observed wrapped around the flexor in the lab evaluation was confirmed to have been placed on the device after use.Photographic evidence of the device supplied by the customer revealed crumpling of the flexor.Manufacturing records review: prior to distribution all devices are subjected to a visual inspection and functional inspection to ensure device integrity.A review of the manufacturing records did not reveal any discrepancies that could have contributed to this complaint issue.Historical data review: the review of the relevant manufacturing records confirms the failure mode has not previously occurred for this work order.Instructions for use and/label review: it should be noted that the instructions for use (ifu0056) states the following: ¿if the package is opened or damaged when received, do not use.Visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use.Please notify cook for return authorization¿.There is no evidence to suggest that the customer did not follow the instructions for use or label.Image review an image was not returned for evaluation.Root cause analysis: a definitive root cause could not be determined as the circumstances of use cannot be replicated in the laboratory.A possible root cause could be attributed to tortuous patient anatomy, from answers to the additional questions it is known that resistance was felt when passing the evolution device through the stricture, resistance was also felt when the stent crossed the lesion.As noted in the lab evaluation and as observed in the photos sent by the customer, the outer catheter was observed to be crumpled.It is possible that compression from tortuous patient anatomy resulted in the catheter getting stuck while repositioning the device causing the catheter to stretch and crumple.It may be noted that the stent deployed as intended during the lab evaluation.It should also be noted that no damage was observed when the customer inspected the product prior to use.From the additional information it is stated that the elevator was not used, 03 attempts were made to clarify this, should more information become available at a later date, the complaint can be re-opened and re-investigated.This was likely a typo however the product manager was notified about this.Confirmation of complaint: complaint is confirmed based on visual and/or functional inspection.Confirmed quantity of (b)(4) x used device.Summary of investigation: according to the initial reporter, the procedure was completed with another evolution biliary stent.The patient did not experience any adverse effects due to this occurrence.Complaints of this nature will continue to be monitored for similar events.
|