| Catalog Number |
07K62-25 |
| Medical Device Problem Code |
Low Test Results (2458)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
10/10/2023
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
An evaluation is in process.A final report will be submitted when the evaluation is complete.Completed information for section a1 patient identification: (b)(6) all available patient information was included.Additional patient details are not available.
|
| |
|
Event or Problem Description
|
|
The customer observed a falsely decreased architect tsh result for a patient sample.The following data was provided (reference range 0.35-4.94 miu/l): (b)(6) 2023 sample id 946737 initial result = aspiration error ec 3350, repeat = 0.292 miu/l same patient, new sample obtained.Sample id 947560 results = 3.4883 and 3.3298 miu/l no impact to patient management was reported.
|
| |
|
Additional Manufacturer Narrative
|
|
The complaint investigation for falsely depressed architect tsh results included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and field data review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.Ticket and trending review did not identify any trends for the complaint lot.Device history record review did not identify any non-conformances or deviations with the complaint lot and issue.Historical performance was reviewed using data gathered from customers worldwide.The median population result for the lot is within established baselines and comparable with all other lots in the field and confirms no systemic issue for this lot.Labeling was reviewed and found to adequately address the issue under review.Based on the investigation, no systemic issue or deficiency with the architect tsh reagent lot 54190ud00 was identified.
|
| |
|
Event or Problem Description
|
|
The customer observed a falsely decreased architect tsh result for a patient sample.The following data was provided (reference range 0.35-4.94 miu/l): on (b)(6) 2023 sample id (b)(6) initial result = aspiration error ec 3350, repeat = 0.292 miu/l same patient, new sample obtained.Sample id (b)(6) results = 3.4883 and 3.3298 miu/l no impact to patient management was reported.
|
| |
|
Search Alerts/Recalls
|