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On (b)(6),2023 it was reported by a sales representative via (b)(4) that an ar-1934pi-30 percutaneous insertion kits drill got stuck in the guide and could not be removed.This occurred during a case, and another drill was used to complete the case.There was no patient effect reported.
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Additional information: g3, h3, h6 the complaint allegation cannot be confirmed as the device was not received for evaluation, and no pictures of the failure were received.Based on the information provided, which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex concluded that the most likely related to a user error such as improper bone preparation, misaligned insertion, and/or prying/levering the device during insertion.
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