| Model Number |
N/A |
| Medical Device Problem Code |
Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/14/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the stem was taken out of the unsterile box and was found with the plastic packaging cracked.The surgery was completed using another device.There is no additional information available at the time of this report.
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Additional Manufacturer Narrative
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(b)(4).G2: foreign: (b)(6).The device will not be returned for analysis as it¿s location is not known; however, an investigation of the reported event is in progress.Once the investigation is completed, a supplemental medwatch will be submitted h3 other text : device location is unknown.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Visual evaluation of the provided photos identified damage to the sterile packaging (blister).Sterility has been compromised.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.Medical records were not provided.The condition of the device when it left zimmer biomet is considered conforming to specification.The root cause of the reported event can be attributed to transit damage and a packaging design issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further information at the time of this report.
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Search Alerts/Recalls
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