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The customer reported a false positive reaction of a patient sample with the anti-b of ih-card abo/d(dvi-)+rev.A1, b on ih-1000.The customer stated that the patient sample has historically been typed as blood group o rh(d) positive.The customer did not return the complaint sample for investigational testing nor the patient sample that caused the false positive test result.Therefore our quality control laboratory investigated their retention sample of the supposedly defective lot.First, our quality control laboratory visually inspected the retention sample for intact sealing, homogeneous gel, correct filling height and splashes in the reaction chamber.All acceptance criteria were met.We did not observe any splashes in the reaction chamber.Then our quality control laboratory tested the retention sample with different donor samples on the ih-1000.All positive and negative reactions were correct.We did not observe any false positive reaction in the anti-b well.A review of the batch record documentation showed no irregularities which might have negatively affected the quality of the allegedly defective trace files of the affected ih-1000 instrument were requested.The investigation of the instrument data is still ongoing.
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The customer reported a false positive reaction of a patient sample with the anti-b of ih-card abo/d(dvi-)+rev.A1, b on ih-1000.The customer stated that the patient sample has historically been typed as blood group o rh(d) positive.The customer did not return the complaint sample for investigational testing nor the patient sample that caused the false positive test result.Therefore our quality control laboratory investigated their retention sample of the supposedly defective lot.First, our quality control laboratory visually inspected the retention sample for intact sealing, homogeneous gel, correct filling height and splashes in the reaction chamber.All acceptance criteria were met.We did not observe any splashes in the reaction chamber.Then our quality control laboratory tested the retention sample with different donor samples on the ih-1000.All positive and negative reactions were correct.We did not observe any false positive reaction in the anti-b well.A review of the batch record documentation showed no irregularities which might have negatively affected the quality of the allegedly defective lot.Trace files of the affected ih-1000 instrument were analyzed.During the time of processing, no errors occured on the instrument and all necessary washing steps were performed.The card was pipetted from right to left, starting on well well 4 to well 1.Due to the unavailability of images depicting the card status prior to pipetting, the most likely explanation for the carry-over was the presence of droplets or splashes of antisera on well anti-d (well 3), resulting in a false positive reaction on well anti-b (well 2).It could be seen on one image that the reaction on well 3 (anti rhd) was observed to be 4+.Since this well was pipetted before well anti-b, there exists the potential for carry-over of antisera to the subsequent well.Based on the investigation the complaint was classified as confirmed - upp (unexpected product performance): the customer did neither provide the complaint sample nor the patient sample that caused the false positive and the retention sample reacted as expected.Based on the investigation of the instrument data the most probably root cause was an inter-well contamination caused by splashes in the reaction chamber or droplets directly under the foil.There was no indication of a device malfunction.Due to the assumed inter-well contamination, we highly recommend the following to the customer: replace the needle if it was bent or damaged.The adjustment of the needle centring relatively to the ih card wells must be performed for all position in the pipetting area.Control and adjust the diameter of the hole pierced ih card.It must be centred and checked by the diameter tools.Check the ih card pin piercer, please replace it if it was damaged or presents some smudge in the surface.Control the washing pot, it must be clean inside, and the used liquid (system liquid) must be correctly evacuated.Finally, perform a weekly maintenance and qc test.And we also highly recommended noting the following points according to the chapter precautions of the instruction for use: do not use cards showing signs of drying, discoloration, bubbles, crystals or other artifacts.Do not use cards with damaged foil strips.Do not use gel cards if the gel matrix is absent or if the liquid level in the microtube is not at or below the gel matrix.A clear liquid layer should be visible on top of the uniform gel matrix in each microtube.Cards with dispersed drops observed at the top of the microtube, due to improper storage or shipping conditions, have to be centrifuged with ih-centrifuge l or ih-reader 24 with preset time and speed before use.If drops are still observed on top of the microtube after one centrifugation it is recommended to not use the card.
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