| Catalog Number |
998604 |
| Medical Device Problem Code |
Component Missing (2306)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/16/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the ureteral balloon catheter came as a 2 piece kit.When they received this, the balloon catheter was missing from the package and they only received the insufflator.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event or Problem Description
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It was reported that the ureteral balloon catheter came as a 2 piece kit.When they received this, the balloon catheter was missing from the package and they only received the insufflator.
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Additional Manufacturer Narrative
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The reported event is inconclusive as no sample was returned for evaluation.Although an exact root cause could not be determined a potential root cause is inappropriate package design.A dhr review is not required as no lot number was provided for the reported event.A labelling review is not required as it would not have prevented the reported event.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Search Alerts/Recalls
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