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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the water jet tube clogged.Based on the result, we concluded that it was caused due to the inadequate/insufficient reprocessing at the facility on the water jet tube.In addition, our technician confirmed that the insertion flexible tube perforated, the insertion flexible tube crushed, the insertion flexible tube leak, the remote control buttons leak, the remote control buttons cut, the distal body worn out, and the electrical pin connector pin bend; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0630(air/water & jet water channels)"" and/or the risk analysis results, it was evaluated to submit mdr.
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