| Catalog Number |
08106126190 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/26/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The c503 analyzer serial number was (b)(6).
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Event or Problem Description
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The initial reporter complained of a discrepant high result for 1 patient sample tested for lpa2 on a cobas c 503 analytical unit.The initial result was 32 mg/dl with a data flag.The customer is repeating all samples with high lpa2 results.The repeat results were 27 mg/dl, 19 mg/dl, 19 mg/dl, 20 mg/dl and 20 mg/dl.The repeat results of 19 mg/dl and 20 mg/dl were believed to be correct.No questionable results were reported outside of the laboratory.
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Additional Manufacturer Narrative
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The field service engineer (fse) completed successful instrument checks and a 21-cup precision test.The fse did not determine a cause for the event.Calibration was last performed on (b)(6) 2023 and was acceptable.Qc was acceptable.There is no indication of a reagent performance issue.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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