| Catalog Number |
04628918190 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/14/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of a questionable crp lx hs result from the cobas 8000 cobas c 502 module.The initial result was 63.55 mg/l with a data flag.The 1:15 auto-diluted result was 10.8 mg/l.The repeat result with a 1:3 dilution was 65.89 mg/l with a data flag.The 1:15 auto-diluted result was 10.3 mg/l.The result using a 1:5 dilution was 45.64 mg/l.The result using a 1:10 dilution was 15.38 mg/l.The results were not reported outside of the laboratory.The customer did not know which result was correct.
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Additional Manufacturer Narrative
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The cobas 8000 cobas c 502 module serial number was 18m6-10.The customer declined a service visit.The investigation was unable to determine a specific root cause based on the limited information.A sample-specific issue such as a possible interfering substance in the sample could not ruled out.
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Search Alerts/Recalls
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