| Catalog Number |
05795397190 |
| Medical Device Problem Codes |
Insufficient Device Problem Information (3190); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/03/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The first analyzer that produced the initial results has a serial number of (b)(6).The second analyzer that produced the repeat results has a serial number of (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable bilt3 bilirubin total gen.3 results for 1 patient sample on two cobas 6000 c (501) modules.The initial bilt3 results from the first analyzer were 2.4 mg/dl and 2.5 mg/dl.The customer was prompted to repeat the sample as the results did not match the patient's previous result.The sample was repeated on a second analyzer and the results were 2.5 mg/dl with a prozone flag and 0.9 mg/dl.The result of 0.9 mg/dl was deemed correct.No questionable results were reported outside of the laboratory.
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Additional Manufacturer Narrative
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No further information was provided by the customer.The investigation did not identify a product problem.The root cause of the event could not be determined.
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Search Alerts/Recalls
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