| Model Number |
8881511144 |
| Medical Device Problem Code |
Fail-Safe Problem (2936)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/08/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Event or Problem Description
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The customer reported the insulin syringe's needle is trapped in the safety device.They were unable to use the device.The needle could cause a sharp injury if the safety device is activated.
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Additional Manufacturer Narrative
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The device history record (dhr) was reviewed showing product and specification requirements were met with no non-conforming product identified relating to this customer report.No samples or photographs were provided for product analysis.The reported condition cannot be confirmed, and a root cause cannot be determined at this time.Complaint trends are evaluated during monthly meetings to determine if a corrective and preventative action (capa) is warranted.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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