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| Catalog Number |
242276 |
| Medical Device Problem Code |
Fracture (1260)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/01/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported by the sales rep that the hd c-mnt scp,2.7,30,75,mitek device scope was not functional.During in-house engineering evaluation, it was determined that the optical system optical components had broken lenses.There were no adverse patient consequences nor surgical delay reported.No additional information was provided.
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Additional Manufacturer Narrative
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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: a photo was returned to depuy synthes mitek for evaluation.The depuy synthes mitek team conducted a visual inspection of the returned photo.Visual analysis of the photo revealed the product lateral view which contains the part number and the serial number, these numbers were verified, and they are correct.It is not possible to verify a failure with the image provided.The complaint device was received at the manufacturing site and evaluated.During the service evaluation the following defects were identified: outer tube damaged, needle outer tube dent(s), distal tip damaged, illumination distal tip fiber damaged, optical system, optical components, broken lenses in optical system less than 50% of lenses defective, distal cover glass/negative damaged per service reports, this complaint can be confirmed.The defective parts needs to be replaced to resolve the issues.The faulty parts was identified as the root cause for the device failure during the service evaluation.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post market surveillance.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history review : an mre review was performed, and no anomalies or discrepancies were found.(b)(4).
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Additional Manufacturer Narrative
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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by mitek or its employees that the report constitutes an admission that the device, mitek, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H11 additional narrative: investigation summary: the complaint device was received at the manufacturing site and evaluated.During the service evaluation the following defects were identified: ¿ outer tube damaged, needle outer tube dent(s), distal tip damaged ¿ illumination distal tip fiber damaged ¿ optical system, optical components broken lenses in optical system less than 50% of lenses defective distal cover glass/negative damaged ¿ broken (2+ pieces) : device fractured, visual : deformed/bent per service reports, this complaint can be confirmed.The lenses and tube were replaced to resolve the issues.After repair, the device was found to be working according to the specifications.As part of depuy mitek¿s quality process all devices are manufactured, inspected, and released to approved specifications.The faulty parts was identified as the root cause for the device failure during the service evaluation.Additional complaint information monitoring for potential safety signals is conducted through complaint trending as part of post market surveillance.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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Search Alerts/Recalls
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