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The customer reported to olympus, there was no image after turning on the computer when using the bronchovideoscope during a diagnostic tracheoscopy procedure.The device was completed using a similar device.It was reported that after replacing the video system center, the failure did not reoccur.There were no reports of patient harm associated with this event.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The suggested event is detectable and preventable by handling the scope in accordance with the following sections of the instructions for use: a review of device history record and historical complaints analysis was conducted and no deviations that could have caused or contributed to the reported issue were identified.Warnings and cautions: caution ·turn the video system center on only when the videoscope cable is connected to both the video system center and the electrical connector on the endoscope.In particular, confirm that the video system center is off before connecting or disconnecting the videoscope cable from the electrical connector on the endoscope.Failure to do so can result in equipment damage, including destruction of the ccd.Precaution for disappeared or frozen endoscopic image; warning ·follow the precautions given below when handling the instrument.Otherwise, the endoscopic image may disappear unexpectedly or the frozen image may not be restored during the examination.3.6 inspection of the endoscopic system inspection of the endoscopic image 3.While observing the palm of your hand, confirm that the wli and nbi endoscopic image is free from noise, blur, fog, or other irregularities.4.Angulate the endoscope and confirm that the wli and nbi endoscopic image does not momentarily disappear or display any other irregularities.Chapter 5 troubleshooting if the endoscope is visibly damaged, does not function as expected, or is found to have irregularities during the inspection described in chapter 3, ¿preparation and inspection¿, do not use the endoscope.Contact olympus.Some problems that appear to be malfunctions may be correctable by referring to section 5.1, ¿troubleshooting guide¿.If the problem cannot be resolved by the described remedial action, stop using the endoscope and send it to olympus for repair.Olympus does not repair accessory parts.If an accessory part becomes damaged, contact olympus to purchase a replacement.Based on the results of the investigation, and since the device malfunction was not confirmed during evaluation, the definitive root cause of the reported issue could not be determined.This report will be supplemented if additional information becomes available at a later date.
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