| Model Number |
A20710A |
| Medical Device Problem Code |
Difficult to Open or Close (2921)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
11/06/2023
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
The device was returned and evaluated, and the customer¿s allegation was confirmed due to a bent wire for the jaw.There was an additional finding of bent wire.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided.
|
| |
|
Event or Problem Description
|
|
The customer reported to olympus that the grasping forceps, optical, for lithotripsy, for 12° and 30° telescope jaws component would not close correctly.There was no patient harm associated with the event.
|
| |
|
Additional Manufacturer Narrative
|
|
This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Correction to e2 and e3 for information inadvertently left out of previous report.Three attempts were performed to obtain additional information, but no response was received from the customer.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, olympus reported the cause of the issue is most likely due to improper handling on the part of the user.Olympus will continue to monitor field performance for this device.
|
| |
|
Search Alerts/Recalls
|