| Catalog Number |
320122 |
| Medical Device Problem Code |
Component Missing (2306)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/09/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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E.1.The customer's address is unknown.Unknown, (b)(6) has been used as a default h.3.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that the bd nano¿ 2nd gen pen needle was not working.The following was received from the initial reporter: voice message caller.Using bd pen needles nothing coming out of needle - finding the pen to be missing.
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Additional Manufacturer Narrative
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H.6.Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.This is the 2nd complaint for the reported lot number.A review of the manufacturing records was performed, and no non-conformances were raised in association with this type of event for this lot.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no corrective/preventative action (capa) or situational analysis (sa) is required at this time.
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Event or Problem Description
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It was reported that the bd nano¿ 2nd gen pen needle was not working.The following was received from the initial reporter: voice message caller.Using bd pen needles nothing coming out of needle - finding the npe to be missing.
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Search Alerts/Recalls
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