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This report is being submitted in pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by depuy mitek or its employees that the report constitutes an admission that the device, depuy mitek, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: investigation summary.The complaint device was received at the service center and evaluated.During the service evaluation the following defects were identified: the distal end is damaged.The eyepiece is damaged.Per service reports, this complaint can be confirmed.The distal tip, fiber and optics were damaged and were replaced to resolve the issues.After repair, the device was found to be working according to the specifications.As part of depuy mitek¿s quality process all devices are manufactured, inspected, and released to approved specifications.The faulty parts was identified as the root cause for the device failure during the service evaluation.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Manufacturing record evaluation is not required as the reported event is not associated with the manufacturing process and/or the potential cause of the defect cannot be associated to manufacturing.Udi: (b)(4).
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It was reported by the affiliate in switzerland that during service and repair, it was determined that the hd epscp device was not working.During in-house engineering evaluation, it was determined that the device image quality was poor and the distal end and eye piece were damaged.There was no procedure involved.No additional information was provided.
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