| Catalog Number |
03M74-84 |
| Medical Device Problem Code |
Smoking (1585)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/07/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed the architect i2000sr processing module was turned off automatically when he arrived at the laboratory.Upon restarting the instrument, the main switch tripped and also found the breaker was tripped (voltage regulator was on bypass).The customer reset the breaker and was tripped again when attempting to restart the instrument.The field service representative (fsr) inspected the instrument and detected a burning smell from the power supply and card cage.The power supply and card cage were replaced and when turning the instrument back on, the instrument shorted causing damage to the card cage cable.Visible smoke was also noted.The components were replaced, and the instrument started and initialized correctly.The fsr noted that a transformer was installed due to the outages.No impact to patient management was reported.No injuries to the users were reported.
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Event or Problem Description
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The customer observed the architect i2000sr processing module was turned off automatically when he arrived at the laboratory.Upon restarting the instrument, the main switch tripped and also found the breaker was tripped (voltage regulator was on bypass).The customer reset the breaker and was tripped again when attempting to restart the instrument.The field service representative (fsr) inspected the instrument and detected a burning smell from the power supply and card cage.The power supply and card cage were replaced and when turning the instrument back on, the instrument shorted causing damage to the card cage cable.Visible smoke was also noted.The components were replaced, and the instrument started and initialized correctly.The fsr noted that a transformer was installed due to the outages.No impact to patient management was reported.No injuries to the users were reported.
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Additional Manufacturer Narrative
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The field service representative (fsr) performed troubleshooting of the alinity i2000sr processing module automatically turning off and the main switch tripping due to electrical storms.After the power supply and card cage were replaced, the fsr observed visible smoke and replaced the cable, emergency off switch, w140.As a precaution the fsr installed a transformer due to the frequent electrical storm outages.The instrument service history review for isr55157 revealed no additional service tickets associated with smoke or burn odor from a part.There were no additional service or complaint issues on or around the date this complaint was initiated that may have contributed to this issue.Return testing was not completed as returns were not available.A review of tracking and trending for the architect i2000sr did not identify any trends.A review of tracking and trending for the cable, emergency off switch, w140 did not identify any trends.Review of the manufacturing documentation did not identify any issues associated with the complaint issue.Labeling was reviewed and found to adequately address the issue under review.The 2023 ul certification memo indicates that abbott diagnostic equipment and accessories are certified to the appropriate safety standards, and adequate protection is provided for the operator against spread of fire from the equipment.The smoke or burn odor did not spread to other parts of the module.Based on the investigation, no systemic issue or deficiency of the architect i2000sr processing module (refurbished) for serial isr55157 or the cable, emergency off switch, w140 were identified.
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Search Alerts/Recalls
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