| Catalog Number |
10014914 |
| Medical Device Problem Code |
Optical Discoloration (2999)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/10/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that bd alaris syringe module syringe administration set was discolored.The following information was received by the initial reporter with the verbatim: issue: discoloration on butterfly tubing set dark amber color others are clear.
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Additional Manufacturer Narrative
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E1: initial reporter email address- (b)(6).
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Additional Manufacturer Narrative
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No product or photo was returned by the customer.The customer complaint of cosmetic issues could not be verified due to the product not being returned for failure investigation.A device history record review for material# 10014914 and lot# 23015038 was performed.The search showed that a total of (b)(4) units in 1 lot number was built on 02jan2023.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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Event or Problem Description
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No additional information was provided.
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Search Alerts/Recalls
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