| Catalog Number |
309626 |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/08/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the bd syringe 1ml s/t w/ndl 25x5/8 rb had a scale marking issue.The following information was provided by the initial reporter: "unit of measure printed down syringe isn't straight and doesn't match up to draw up correct dose - most of these have been tossed." further information received on 11/19/2023: if you are unable to send a sample, could you provide any photo/video of the reported issue? no.I reported it to the vendor (covetrus) and disposed of the tub.What is the outcome? are there any adverse events/serious injuries? no.When the defect was noticed it was brought to my attention.Was there a delay of, or change in, the course of treatment due to the event? yes.Had to pull a new needle.What type of procedure is being performed? blood draw, and sedative injection.What was the medication/fluid in use at the time of the event? unknown.
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Additional Manufacturer Narrative
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H.3.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Additional Manufacturer Narrative
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Pr 9230808- follow up mdr for device evaluation.Since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.No root cause can be determined as no samples were received.Furthermore, a device history record review showed no rejected inspections or quality issues during the production of the provided lot number that could have contributed to the reported defect.We would be very interested in examining product that does not meet your expectations and our quality standards.Should you again experience any problems with our product we would appreciate the opportunity to conduct a thorough analysis.Examination of the product involved may provide clarification as to the cause for the reported failure.We appreciate you taking the time to bring this observation to our attention.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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Event or Problem Description
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No additional information.
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Search Alerts/Recalls
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