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The reported event could not be confirmed as no evidence other than the returned device was provided.The devices inspection revealed the following: the plastic insert is extremely deformed and cracked, and the tray is well scratched and deformed, probably due to implants removal.Due to the nature of the returned devices, a functional and dimensional inspection was not possible.The opinion of the medical expert was requested on this case despite the limited information provided, and stated as following: "most likely the instability was related to insufficient soft tissue tension, hence the revision with the implantation of a thicker polyethylene insert.The marks on the explanted implant look typical for being caused by several attempts to extract the pe insert from the tray.There are no x-rays available showing implant positioning, therefore that cannot be assessed".A review of the device history was not possible because the lot number was not communicated.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.Indications of material, manufacturing, or design related problems were unable to be identified as the lot number was not communicated.More detailed information about the complaint event (x-rays, surgical reports ¿), must be available in order to determine the root cause of the complaint event.If any additional information is provided, the investigation will be reassessed.
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