| Catalog Number |
320122 |
| Medical Device Problem Code |
Failure to Deliver (2338)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/29/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H.3.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that the bd nano¿ 2nd gen pen needle was unable to prime.The following was received from the initial reporter: consumer reported when using with her novolog pen, not all pen needles clog during flow check.Novo informed bd needles are not the correct product to use with novo pen.Needle might have damaged her pen.Date of event 11/29/2023.
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Additional Manufacturer Narrative
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H.6.Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.This is the 2nd complaint for the reported lot number.A review of the manufacturing records was performed, and no non-conformances were raised in association with this type of event for this lot.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no corrective/preventative action (capa) or situational analysis (sa) is required at this time.H3 other text : see h.10.
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Event or Problem Description
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It was reported that the bd nano¿ 2nd gen pen needle was unable to prime.The following was received from the initial reporter: consumer reported when using with her novolog pen, not all pen needles clog during flow check.Novo informed bd needles are not the correct product to use with novo pen.Needle might have damaged her pen.
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Search Alerts/Recalls
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