| Catalog Number |
08454345001 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/08/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The reagent lot number and the expiration date were requested but not provided.The reporter stated that the analyzer detected a bubble in the tube.The investigation is ongoing.
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Event or Problem Description
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The initial reporter received a questionable elecsys tsh result from one patient sample tested on the cobas e 801 analytical unit.The initial result was 0.0194 uiu/ml.The repeat result was 0.331 uiu/ml.
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Additional Manufacturer Narrative
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The investigation reviewed the result printout.The printout showed 12 pipettings flagged "samp.B" and one result "tsh discrepant low." the investigation determined the event was due to a preanalytic issue (pipetting of the patient's sample flagged with a sample bubble) at the customer site.Preanalytic's are within the customer's responsibility.There was no indication of a device malfunction.
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Search Alerts/Recalls
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