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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd drive pcb as defective.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd drive pcb.In addition, our technician confirmed that the distal body broken, the ccd drive pcb corroded, the electrical pin connector corroded, the lg connector corroded, the water nozzle missing, the insertion flexible tube cut, the root brace rubber (insertion flexible tube) cut, the distal body worn out, the electrical pin connector defective, the suction channel kink, and the u/d and the r/l knobs white marking faded/missing; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586 (image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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