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Two open trocar assemblies & one handle blade assembly with cannula only attached, in a smpt.In a pouch were received, for the report of needle head unable to remove.Samples #1 and #2 were visually inspected and found conforming.A functional fit test was conforming, for sample #1 and #2.As blade was able to be separated from cannula.Sample #3 was visually inspected and found nonconforming, hub was missing from the cannula.Cannula had nick on the top of the flange.All three samples were then dimensionally inspected, for cannula inner diameter and were found conforming.Dimensional testing for ear width was performed, for all three samples and found conforming.A review of the device history record traceable to the reported lot number, indicates that the product was processed and released according to the product¿s acceptance criteria.The photo attached to the parent file was reviewed by the manufacturing site.Photo show a label with reported lot number.Reported issue cannot be confirmed, from photo.The returned samples were found to be conforming,.Therefore, a product fit issue as described in the complaint was not confirmed and a root cause cannot be determined, for the complaint as described by the customer.No action was taken, as the trocar was manufactured to specifications.All trocar assemblies are 100% inspected, for gage size and blade damage.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed, associated with the reported product and event.No further actions are required.The manufacturer internal reference number (b)(4).
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