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The reported event could not be confirmed during the inspection.The device inspection revealed the following: the identification of the returned device was confirmed based on the catalog # and lot # marked.No major sign of wear or deformation could be observed on the target device.Fully functional devices (guide sleeve, step drill, lag screw, lag screwdriver, nail, nail holding screw and speedlock sleeve) were used in order to simulate the drilling and lag screw insertion steps on the returned target device.Both steps could be performed without any issue, the step drill and the lag screw were fully centered in the lag screw hole of the nail, as required.Therefore, no problem could be observed on the target device and the reported issue could not be confirmed.During manufacturing, a dimensional inspection was done according to specifications.During the inspection, all devices met the specifications.Based on investigation, the root cause of the reported event could not be identified, as it was confirmed that the device is fully functional.A nc and a capa were previously opened (and closed) in order to cover such event.Result of the investigation in the nc and in the capa: "the investigation reveals that the returned targeting devices fulfill the functionality testing and show that there is no limits in regards to drilling accuracy.Handling under surgical condition could vary within different countries." a review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.If more information is provided, the case will be reassessed.
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