| Model Number |
GBX3100H19 |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/22/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging patient's husband reports that at approximately 05:15 am (20/12/22) his wife woke up gasping as the niv had cut out.It beeped and then reset itself.There was no harm or injury reported.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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H3 other text : device not returned to manufacturer.
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Additional Manufacturer Narrative
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The manufacturer previously reported receiving information alleging patient's husband reports that at approximately 05:15 am (20/12/22) his wife woke up gasping as the niv had cut out.It beeped and then reset itself.There was no harm or injury reported.The device was not received for further analysis.Information recorded in the complaint indicates the device was returned by the customer.Based on the available information, the device appears to have been lost in transit.The reported failure of an unexpected shutdown is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no further indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.
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Search Alerts/Recalls
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