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The manufacturer received information in regard to a dreamstation 2 advanced auto cpap device.The patient alleges that during an annual visit, the technician saw that one side of the medical device had melted.In addition, the patient does not use the built-in humidifier and it was noted that the humidifier was set to 5.There was no report of patient harm or injury.No medical intervention was required.The device was returned to the manufacturer on april 11th, 2023, and is awaiting evaluation.A follow-up report will be submitted when the manufacturer's investigation is complete.
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As per device evaluation received on 04/04/2024: the ds2adv auto cpap was returned to the manufacturer for investigation.Using the power supply and power cord that were returned with the device, and a known good, heated tube, manufacturer confirmed that the device powers on, provides airflow, the heated tube heats, and the heater plate heats.During the investigation, the manufacturer observed a white unknown dust contaminant on the water tank and water tank seal.An unknown dust contaminant was observed on the ui panel and top enclosure.The center enclosure exterior was observed to have a melted appearance to the side of it, likely due to a source external to the device.An unknown dust contaminant was also observed on the inlet of the blower box, blower, blower seal, blower box, and bottom enclosure, confirming debris in the airpath.The manufacturer confirmed that the device enclosure had a melted spot on the center enclosure, likely due to an outside source and could not confirm a thermal event to the device.Additionally, the device was scrapped.In this report, box d, h has been updated/corrected.
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