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Additional information: g3, h3, h6.Based on the information provided, which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely reason for the reported failure is a user error mishandling the device labels.The complaint allegation was not confirmed.The device was not received for evaluation, and no evidence of the failure was provided.
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