| Model Number |
02-02118 |
| Medical Device Problem Codes |
Thermal Decomposition of Device (1071); Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/21/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported on (b)(6) 2023 the patient went to plug the c6 monitor in to recharge.The patient left while the monitor was charging.The patient returned and the cord was laying on the countertop and the patient noted that the charger was charred.The patient wanted to end service and return the kit however the patient's physician wanted the patient to continue.The device was returned and a replacement device was sent.No patient harm was reported.
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Additional Manufacturer Narrative
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It was reported the monitor charging cord was damaged and appeared burned.The device was not returned.Engineering evaluation was unable to performed as the device was not returned for testing.This failure mode description aligns with a known existing failure which is being investigated by philips am&d.
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Additional Manufacturer Narrative
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Udi related data quality updates only.
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Search Alerts/Recalls
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