| Catalog Number |
0279351400 |
| Medical Device Problem Codes |
Electrical Shorting (2926); Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/23/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that there was a thermal event.
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Additional Manufacturer Narrative
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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: insufficient / no energy delivered.Manufacture date is not known.Probable root cause: probe short (possibly due to fluid ingress), open circuit (possibly due to loose electrical connection), power output variation, wrong default setting, nonconforming hand piece cable; console error: risk outputs associated with rf energy to probe for the serfas energy console.Risk outputs associated with rf signal to handpiece for crossfire and crossfire ii consoles; crossflow temperature mitigation actions; use error.The reported failure mode will be monitored for future reoccurrence.81.
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Event or Problem Description
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It was reported that there was a thermal event.
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Search Alerts/Recalls
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