| Catalog Number |
07028024190 |
| Medical Device Problem Codes |
False Positive Result (1227); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/01/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable toxo igm elecsys e2g results from the cobas e 801 analytical unit.The initial result was 1.27 coi (reactive).On (b)(6), the repeat results were 1.27 coi (reactive) and 1.28 coi (reactive).On (b)(6) 2023, the sample was re-centrifuged and tested on another cobas e801 analyzer using reagent lot 712936 and the result was (b)(4) coi (non-reactive).
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Additional Manufacturer Narrative
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The cobas e 801 analytical unit serial number was (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation determined the issue was due to pre-analytical handling issues at the customer site.Correct pre-analytic sample handling is within the customer's responsibility.There is no evidence to suggest a malfunction of the device.
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Additional Manufacturer Narrative
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On a later date, the same sample was repeated in a container without gel using reagent lot number 740657 and the result was 1.17 coi (reactive).
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Search Alerts/Recalls
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