| Model Number |
360-1080-02 |
| Medical Device Problem Code |
Firing Problem (4011)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/08/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The sample is indicated as available for return.As of the date of this report, the sample has not been returned.A follow-up report will be provided once the device has been received and reviewed.
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Event or Problem Description
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We have had some miss fires.The short biopince was set at 2.3 cm, but acquired 3.3cm samples (two times).It fired normally once.This has happened in the past, but i was not 100% convinced that it was not my imagination.So, i recommend having at least a 3.4cm distal safety zone when firing the gun¿.¿.
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Event or Problem Description
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We have had some miss fires.The short biopince was set at 2.3 cm, but acquired 3.3cm samples (two times).It fired normally once.This has happened in the past, but i was not 100% convinced that it was not my imagination.So, i recommend having at least a 3.4cm distal safety zone when firing the gun¿.¿.
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Additional Manufacturer Narrative
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A review of the manufacturing and inspection records for this lot was conducted.No deviations or non-conformances were found.The customer did not return any samples for evaluation.Additionally, no photographic or visual evidence was submitted that would have allowed this allegation to be reviewed.Without the necessary evidence, a thorough investigation cannot be performed.Determining a root cause and corrective action is not possible.No corrective action is required at this point.If the samples are returned at a later date, then this complaint may be reopened for re-evaluation.
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Additional Manufacturer Narrative
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Udi related data quality updates only.
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Search Alerts/Recalls
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